At TH Functional Food, we are committed to providing you with high-quality products that support your health and wellness. Your satisfaction is our top priority, which is why we offer a comprehensive warranty policy for all eligible purchases. Please review the details of our warranty policy below.

1. Warranty Coverage

  • Product Quality Guarantee: All products purchased from TH Functional Food are covered by a 30-day quality guarantee. If you receive a product that is damaged, defective, or not as described, we will gladly replace it or offer a refund.
  • Functional Foods & Supplements: We guarantee that our products are free from defects in materials and workmanship. However, we cannot guarantee specific results as individual experiences may vary.
  • Exclusions: The warranty does not cover:
    • Normal wear and tear or expiration of products.
    • Improper storage or misuse of the products.
    • Products purchased from unauthorized sellers.

2. Warranty Period

  • The warranty is valid for 30 days from the date of purchase.
  • For products with a longer shelf life, we recommend storing them according to the instructions on the packaging to ensure optimal quality.

3. How to Claim Warranty

If you believe your product is eligible for a warranty claim, please follow these steps:

  1. Contact Customer Support: Email us at [email protected] or call +1 9796697 6982 with your order number, proof of purchase, and a description of the issue.
  2. Provide Evidence: You may be asked to provide photos or videos of the product and packaging for verification.
  3. Return the Product: If necessary, we will provide instructions for returning the product. Please ensure it is securely packaged to prevent damage during transit.
  4. Replacement or Refund: Once your claim is verified, we will either send you a replacement product or issue a refund to your original payment method within 5-7 business days.

4. Returns Due to Change of Mind

Please note that our warranty policy does not cover returns due to a change of mind. If you wish to return an unopened and unused product, please refer to our Return & Refund Policy.

5. Disclaimer

  • TH Functional Food reserves the right to deny a warranty claim if the product does not meet the above conditions.
  • This warranty policy is subject to change without prior notice.

6. Customer Satisfaction

Your satisfaction is our priority. If you have any questions or concerns about your purchase, please don’t hesitate to reach out. We are here to assist you and ensure you have a positive experience with TH Functional Food.

Thank you for choosing TH Functional Food. We value your trust and are dedicated to providing you with the best in health and wellness products.