Welcome to TH Functional Food. To ensure a seamless shopping experience, we offer a variety of secure and convenient payment options. Please review our payment policy below for detailed information.

1. Accepted Payment Methods

We accept the following payment methods for all orders:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Bank Transfers: Direct bank transfers (please allow additional processing time)
  • Cash on Delivery (COD): Available for select locations (additional fees may apply)

2. Payment Security

At TH Functional Food, your security is our top priority. Our website uses industry-standard SSL encryption to protect your personal and payment information. We do not store your credit card details on our servers, ensuring a safe and secure transaction.

3. Payment Processing

  • Immediate Processing: Payments made via credit/debit cards, PayPal, and digital wallets are processed immediately.
  • Bank Transfers: Orders will be processed once the payment is confirmed. Please include your order number in the transfer details for faster processing.
  • Cash on Delivery (COD): Payment is collected by our delivery partner at the time of delivery. Please have the exact amount ready, as our drivers may not carry change.

4. Currency

All prices on our website are listed in USD. If you are using a different currency, your bank may apply additional conversion fees.

5. Taxes & Duties

  • Domestic orders may be subject to local taxes, which will be calculated at checkout.
  • International orders may incur additional customs duties and taxes, which are the responsibility of the customer upon delivery.

6. Payment Issues

If you encounter any issues during the payment process, please contact our customer support team at [email protected] or call +1 541 697 6982. We’re here to assist you!

7. Refunds & Cancellations

  • Refunds: If you are eligible for a refund, the amount will be credited back to your original payment method within 5-10 business days.
  • Order Cancellations: Orders can be canceled within 2 hours of placing them. After this period, orders may already be processed and shipped.

Thank you for choosing TH Functional Food. We appreciate your trust in our products and services. If you have any questions regarding our payment policy, please do not hesitate to reach out.